📝 Terms & Conditions – Eren’s Swim School

By enrolling in any program offered by Eren’s Swim School (“the School”), the participant or their legal guardian (“you”) agree to the following terms and conditions in full and without exception:

Participation in aquatic activities inherently involves physical exertion, risk of injury, illness, drowning, property damage, and death. You acknowledge these risks and agree to voluntarily waive, release, and discharge Eren’s Swim School, its parent company Lifeguardix Inc., all affiliated staff, instructors, contractors, facility operators, and volunteers from any and all liability, claims, demands, or causes of action of any kind, known or unknown, arising from participation in any program, whether onsite or offsite.

You agree to indemnify, defend, and hold harmless Eren’s Swim School, Lifeguardix Inc., and all staff or affiliates from any claims, demands, damages, liabilities, losses, or legal costs, including third-party claims, arising from your or your child’s participation in swim programs.

You affirm that the participant is physically and medically fit to participate in swim instruction. You agree to disclose any relevant medical, behavioral, or learning information before the start of the session. The School reserves the right to remove or reassign a participant if their health or behavior poses a safety or instructional concern.

In the event of illness or injury, you authorize Eren’s Swim School and its staff to administer first aid and, if necessary, seek emergency medical assistance. You agree to assume full financial responsibility for any treatment or services rendered.

Supervision is required only for Parent & Tot programs. For all other classes, you are responsible for drop-off and pick-up. Eren’s Swim School is not liable for children before or after their scheduled class time.

Missed classes are non-refundable and not eligible for credit or transfer. Make-up lessons are not guaranteed and may be offered based on availability with advance notice of at least 24 hours. No credit will be offered for absences due to personal conflicts, illness, travel, or weather-related issues.

Cancellations must be submitted in writing. If made more than 14 days before the session start date, a refund will be issued minus a $25 administrative fee. No refunds will be issued within 14 days of the start date or once the session has begun, except in the case of a documented medical emergency. Eren’s Swim School retains full discretion over refund or credit decisions.

In the event of a pool closure due to fouling, contamination, maintenance, weather, or external disruptions, the School may attempt to reschedule or offer a credit. Refunds may or may not be provided for single-day closures or rescheduled lessons. Eren’s Swim School retains full discretion over refund or credit decisions.

A $300 cleaning and disruption fee may be charged to the responsible party if a participant causes a pool fouling that results in a facility shutdown and loss of programming.

Participants and their families are expected to behave respectfully and safely. The School reserves the right to remove any swimmer, temporarily or permanently, for inappropriate, unsafe, aggressive, or disruptive behavior. No refund or credit will be issued in such cases.

Full payment is required to confirm registration. Returned payments or failed transactions will result in a $25 administrative fee. Failure to complete payment by the deadline may result in loss of enrollment without notice.

You acknowledge that instructors, class times, and groupings may change at the School’s discretion due to operational or safety needs. While efforts will be made to communicate updates, the School reserves the right to make changes without prior notice.

Eren’s Swim School and Lifeguardix Inc. are not responsible for any lost, stolen, or damaged personal belongings. We recommend clearly labeling all items and keeping valuables at home.

The School shall not be held liable for any delays, cancellations, or damages resulting from acts of God, government orders, public health restrictions, labor disruptions, power outages, or any other cause beyond the School’s reasonable control (“Force Majeure”). In such cases, makeups or credits may be offered at the School’s discretion, but no refunds will be given.

Unless explicitly requested in writing, you grant permission for non-identifying photos or videos of your child to be used for promotional purposes, including websites, brochures, and social media.

These terms shall be governed by the laws of the Province of Ontario. Any dispute shall be subject to the exclusive jurisdiction of Ontario courts. If any part of these terms is deemed unenforceable, the remaining provisions shall remain in effect.

You authorize Eren’s Swim School and/or Lifeguardix Inc. to charge your payment method on file solely for purchases, registrations, or fees directly related to Eren’s Swim School or Lifeguardix programming. No charges will be made for unrelated services or third-party products.

By registering online, submitting payment, or completing this form electronically, you agree that you have read, understood, and accepted all terms and conditions outlined herein. Electronic acceptance shall be considered legally binding.

For questions or concerns, please contact us at info@erensswimschool.ca.